Find your self in therapy
BetterHelp used to be headquartered in 2013 to take away the normal boundaries to remedy and make intellectual fitness care extra handy to everyone. Today, it is the world’s greatest remedy provider — imparting professional, affordable, and personalised remedy in a handy on line format. BetterHelp’s community of over 30,000 licensed therapists has helped hundreds of thousands of humans take possession of their intellectual fitness and work in the direction of their private goals. As the unmet want for intellectual fitness offerings continues to grow, BetterHelp is dedicated to increasing get entry to to remedy globally.
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The BetterHelp DNA
Always getting better
Always getting better
Our force to enhance people’s lives continues to propel us forward. We are continuously questioning, learning, and adapting. Growth is a core factor of our lifestyle and we will now not cease evolving to be the nice we can be!
Choose your personal adventure
Choose your personal adventure
You will take possession of your direction right here and assist write BetterHelp’s subsequent chapter! Our shared curiosity drives each and every member of the crew to learn, grow, and take initiative to make contributions to our typical success.
Open up
Open up
We commit to transparency through celebrating candid and proper conversations with weekly AMAs, environment friendly meetings, and curated areas for the crew to join on all levels. As a result, we are skilled in efforts throughout the whole organization.
Better together
Better together
We are a human centric company, each in our product and in the neighborhood we create in our workplace. We play satisfactory and go away our egos at the door. And honestly, we simply have a appropriate time!
Perks of BetterHelp
Healthy ingredients on us
Healthy foods on us
A well-fed crew is a completely satisfied team! We go above and beyond to make certain you’ll constantly have get entry to to fresh, healthful meals in the workplace and at home.
Collaborative culture
Collaborative culture
We’re a team. Through a range of digital and in-person events, on-sites, and off-sites, we create connections and make sure you’re a phase of the team.
Generous compensation
Generous compensation
Your economic success is a precedence of ours. We offer aggressive compensation, 401K, ESPP, commuter benefits, lessons assistance, and more.
Holistic well being package
Holistic well being package
Your remedy and well being are necessary to us. We furnish a beneficiant WFH stipend, get right of entry to to intellectual fitness & wellbeing tools, fitness benefits, and more.
Family and pet-friendly
Family and pet-friendly
Family comes first. Our ultra-flexible PTO, pet-friendly workplace, and beneficiant parental depart make certain your entire household is welcome and supported.
Remote flexibility
Remote flexibility
The work world is changing, and so are we. Our bendy work from domestic and workplace diagram presents the advantages of collaboration whilst embodying flexibility.
Professional and credentialled therapists who you can trust
Therapist Therapist Therapist
Therapist Therapist Therapist
Tap into the world’s biggest community of credentialled and skilled therapists who can assist you with a vary of problems such as depression, anxiety, relationships, trauma, grief, and more. With our therapists, you get the equal professionalism and exceptional you would assume from an in-office therapist, however with the potential to speak when and how you want.
How it works
Get matched to the excellent therapist for you
Answer a few questions to locate a credentialled therapist who matches your wants and preferences. Tap into the biggest community of credentialled providers.
Communicate your way
Talk to your therapist on the other hand you sense satisfied — text, chat, phone, or video.
Therapy when you want it
You can message your therapist at anytime, from anywhere. You additionally get to agenda stay classes when it is handy for you, and can join from any cell machine or computer.
Frequently requested questions
BetterHelp is the biggest remedy platform in the world and it is a hundred percent online. We exchange the way humans method their intellectual fitness and assist them address life’s challenges by way of offering on hand and low cost care. With BetterHelp, you can message a expert therapist anytime, anywhere.
What is BetterHelp?
BetterHelp is the biggest remedy platform in the world and it is one hundred percent online. We exchange the way humans strategy their intellectual fitness and assist them handle life’s challenges by way of presenting available and less expensive care. With BetterHelp, you can message a expert therapist anytime, anywhere.
After you signal up, we will suit you to an handy therapist who matches your objectives, preferences, and the kind of troubles you are dealing with. Different therapists have distinctive processes and areas of focus, so it is vital to discover the proper individual who can attain the exceptional effects for you. We have determined that we are in a position to grant a profitable fit most of the time; however, if you begin the system and you sense your therapist isn’t always a correct suit for you, you might also pick to be matched to a extraordinary therapist.
Who will be supporting me?
After you signal up, we will in shape you to an reachable therapist who suits your objectives, preferences, and the kind of troubles you are dealing with. Different therapists have unique methods and areas of focus, so it is necessary to discover the proper individual who can obtain the pleasant effects for you. We have determined that we are in a position to furnish a profitable in shape most of the time; however, if you begin the system and you experience your therapist is not a top suit for you, you may also go with to be matched to a one of a kind therapist.
We require each and every therapist offering Therapist Services on the Platform to be a registered and/or licensed (as applicable) and skilled counsellor, psychologist, social worker, or therapist. Therapists need to have a applicable educational diploma in their field, at least three years of experience, and have to be certified and credentialed with the aid of their respective expert agency after correctly finishing the vital education, exams, training, and exercise necessities as applicable. For the avoidance of doubt, therapists are referred to on this web site and associated apps/sites through their title and U.S., U.K., or Australian credentials, whichever is applicable.
Who are the therapists?
We require each and every therapist presenting Therapist Services on the Platform to be a registered and/or licensed (as applicable) and skilled counsellor, psychologist, social worker, or therapist. Therapists should have a applicable educational diploma in their field, at least three years of experience, and have to be certified and credentialed by way of their respective expert corporation after effectively finishing the indispensable education, exams, training, and exercise necessities as applicable. For the avoidance of doubt, therapists are referred to on this website online and associated apps/sites via their title and U.S., U.K., or Australian credentials, whichever is applicable.
Our crew ensures that each company we deliver to the platform is credentialed and in right standing. Providers who practice are required to furnish suitable expert documentation and proof of identity. We then cross-check their credential records with their respective organization.
In addition to these checks, possible carriers need to additionally whole a case learn about graded by way of a clinician and endure a heritage report. The end result of this rigorous method is that much less than a 1/3 of candidates who observe to work as therapists thru BetterHelp are well-known to the platform.
We additionally exhibit the full credential data for every issuer to make it handy for you to do your very own due diligence on your therapist.
How are the therapists verified?
Our crew ensures that each company we carry to the platform is credentialed and in properly standing. Providers who follow are required to grant desirable expert documentation and proof of identity. We then cross-check their credential facts with their respective organization.
In addition to these checks, manageable vendors should additionally entire a case find out about graded by way of a clinician and endure a history report. The end result of this rigorous system is that much less than a 0.33 of candidates who observe to work as therapists via BetterHelp are ordinary to the platform.
We additionally exhibit the full credential facts for every company to make it effortless for you to do your personal due diligence on your therapist.
BetterHelp may also be right for you if you are searching to enhance the exceptional of your life. Whenever there is whatever that interferes with your happiness or prevents you from accomplishing your goals, we might also be capable to help. We additionally have therapists who specialize in particular problems such as stress, anxiety, relationships, parenting, depression, addictions, eating, sleeping, trauma, anger, household conflicts, LGBT matters, grief, religion, self esteem, and more.
BetterHelp is not the proper answer for you if any of the following is true:
- You are a minor or you are underneath the care of a prison guardian
- You are in an pressing disaster or an emergency situation
- You have been required to bear remedy both through a courtroom order or via any different authority
- You do now not have a machine that can join to the Internet or you do now not have a dependable Internet connection
Is BetterHelp proper for me?
BetterHelp can also be proper for you if you are searching to enhance the exceptional of your life. Whenever there is whatever that interferes with your happiness or prevents you from reaching your goals, we might also be in a position to help. We additionally have therapists who specialize in unique problems such as stress, anxiety, relationships, parenting, depression, addictions, eating, sleeping, trauma, anger, household conflicts, LGBT matters, grief, religion, self esteem, and more.
BetterHelp is no longer the proper answer for you if any of the following is true:
You are a minor or you are underneath the care of a prison guardian
You are in an pressing disaster or an emergency situation
You have been required to endure remedy both via a court docket order or by using any different authority
You do now not have a machine that can join to the Internet or you do no longer have a dependable Internet connection
The fee of remedy thru BetterHelp degrees from $65 to $90 per week (billed each four weeks) and it is primarily based on your location, source, preferences, and therapist availability. You can cancel your membership at any time, for any reason.
How lots does it cost?
The value of remedy thru BetterHelp stages from $65 to $90 per week (billed each four weeks) and it is based totally on your location, source, preferences, and therapist availability. You can cancel your membership at any time, for any reason.
The experts who work via BetterHelp are registered therapists who keep the desirable credentials to supply therapy. However, whilst the carrier may additionally have comparable benefits, it is no longer succesful of substituting for usual face-to-face remedy in each and every case. Please observe that your therapist may not be in a position to make any legit diagnosis, to fulfill any courtroom order or prescribe medication.
Can BetterHelp replacement for common face-to-face therapy?
The experts who work thru BetterHelp are registered therapists who maintain the suited credentials to grant therapy. However, whilst the provider can also have comparable benefits, it is no longer succesful of substituting for usual face-to-face remedy in each case. Please be aware that your therapist may not be in a position to make any professional diagnosis, to fulfill any court docket order or prescribe medication.
This method can take a few hours or a few days, relying on therapist availability.
I signed up. How lengthy till I”m matched with a therapist?
This manner can take a few hours or a few days, relying on therapist availability.
You can get remedy in 4 ways:
- Exchanging messages with your therapist
- Chatting live with your therapist
- Speaking over the phone with your therapist
- Video conferencing with your therapist
You can use special approaches at special instances as you wish, based totally on your needs, availability, and convenience.
How will I talk with my therapist?
You can get remedy in 4 ways:
Exchanging messages with your therapist
Chatting stay with your therapist
Speaking over the telephone with your therapist
Video conferencing with your therapist
You can use unique methods at extraordinary instances as you wish, based totally on your needs, availability, and convenience.
You can additionally have a video session with your therapist the place you see every different and discuss with every different in a digital face-to-face placing (similar to Zoom or FaceTime).
To discuss with your therapist by way of video, you will want to agenda a time with your therapist and log in at that time. Your therapist will then instant you to begin the video session. After you confirm, you will straight away commence video chatting with your therapist.
How do stay video periods work?
You can additionally have a video session with your therapist the place you see every different and speak with every different in a digital face-to-face putting (similar to Zoom or FaceTime).
To speak with your therapist by means of video, you will want to time table a time with your therapist and log in at that time. Your therapist will then on the spot you to begin the video session. After you confirm, you will without delay start video chatting with your therapist.
Phone periods are a incredible way to with no trouble communicate with your therapist via without a doubt the usage of your landline or telephone phone, no count number the place you are.
To discuss with your therapist over the phone, you will want to agenda a time with your therapist and log in to your Therapy tab at that time. The therapist will immediate you to begin the telephone session and the device will ask you for your telephone number. The gadget will then name you at that variety and join you with your therapist to begin the smartphone session. Please word that the cellphone quantity you enter will no longer be shared with the therapist.
How do stay cellphone periods work?
Phone periods are a exquisite way to readily communicate with your therapist by way of virtually the usage of your landline or cellphone phone, no depend the place you are.
To discuss with your therapist over the phone, you will want to time table a time with your therapist and log in to your Therapy tab at that time. The therapist will instantaneous you to begin the telephone session and the gadget will ask you for your smartphone number. The device will then name you at that variety and join you with your therapist to begin the smartphone session. Please observe that the cellphone range you enter will now not be shared with the therapist.
You will now and again desire to have a textual content dialog with your therapist in real-time. This way you can nonetheless experience the comfort of messaging however additionally experience a “live” interplay that lets in immediately response and remarks from your therapist.
To have a stay chat session, you will first need to time table a time with your therapist. At the scheduled time, log in to your account to begin typing and chatting with your therapist.
How do stay chat periods work?
You will occasionally desire to have a textual content dialog with your therapist in real-time. This way you can nonetheless revel in the comfort of messaging however additionally revel in a “live” interplay that approves on the spot response and comments from your therapist.
To have a stay chat session, you will first want to agenda a time with your therapist. At the scheduled time, log in to your account to begin typing and chatting with your therapist.
Once you are matched to a therapist you can begin messaging them. You can message about yourself, the matters going on in your life, ask questions and talk about the troubles that bother you. Your therapist will then examine your messages, and reply with questions, feedback, insights, and guidance.
You can ship messages to your therapist at any time, from any location, the use of any Internet-connected device. You can log in at any time and because messaging is no longer in real-time it would not require scheduling. Instead, you can select every time you favor to write or reply to your therapist. You will get a notification by means of e mail when the therapist has despatched you a message.
How does messaging work?
Once you are matched to a therapist you can begin messaging them. You can message about yourself, the matters going on in your life, ask questions and talk about the troubles that bother you. Your therapist will then examine your messages, and reply with questions, feedback, insights, and guidance.
You can ship messages to your therapist at any time, from any location, the usage of any Internet-connected device. You can log in at any time and when you consider that messaging is no longer in real-time it would not require scheduling. Instead, you can pick out every time you favor to write or reply to your therapist. You will get a notification with the aid of e mail when the therapist has despatched you a message.
Yes. You can continually login to your account and study all the therapist’s messages to you. This may also assist you in reflecting and remembering some of the practise and enter that you received. This is one of the most important benefits of e-therapy.
Can I go lower back and study the therapist”s preceding messages?
Yes. You can continually login to your account and study all the therapist’s messages to you. This may additionally assist you in reflecting and remembering some of the education and enter that you received. This is one of the essential blessings of e-therapy.
This relies upon on your desires and varies a lot from one man or woman to another. Some human beings experience they get most of the cost after simply a few weeks, whilst others decide on to stick to the application for an prolonged duration of time. This is totally up to you.
How lengthy can I use BetterHelp?
This relies upon on your desires and varies a lot from one character to another. Some humans experience they get most of the cost after simply a few weeks, whilst others select to stick to the application for an prolonged length of time. This is totally up to you.
We attempt to supply a internet trip that is aligned with the most latest Web Content Accessibility Guidelines (WCAG) at the AA level, posted with the aid of World Wide Web Consortium (W3C).
- If you are on a laptop browser, you can allow and launch the accessibility preferences via touring the Accessibility page.
- For cellular users, we suggest the use of your device’s native accessibility features. Instructions for iPhone can be discovered here, and for Android can be observed here.
Is BetterHelp net available for disabled users?
We try to supply a net journey that is aligned with the most current Web Content Accessibility Guidelines (WCAG) at the AA level, posted by means of World Wide Web Consortium (W3C).
If you are on a computing device browser, you can allow and launch the accessibility preferences through traveling the Accessibility page.
For cell users, we suggest the usage of your device’s native accessibility features. Instructions for iPhone can be discovered here, and for Android can be observed here.
Your membership repayments will be charged to a savings card or PayPal on a habitual basis. If you accomplish your desires or if you discover remedy with BetterHelp to no longer be beneficial for any reason, you can certainly cancel the subscription.
How will I pay for my BetterHelp membership?
Your membership repayments will be charged to a savings card or PayPal on a routine basis. If you accomplish your dreams or if you discover remedy with BetterHelp to no longer be useful for any reason, you can actually cancel the subscription.
Neither BetterHelp nor Therapists on the BetterHelp Platform put up claims to Medicare, Medicaid or fitness insurers. Services supplied the use of this web page are typically no longer protected by way of fitness insurance, Medicare or Medicaid.
Coverage and advantages for standard remedy and remedy offerings trade from one fitness insurance plan enterprise to any other and from layout to plan, however usually the following guidelines apply:
- With many fitness insurance plan plans, insurance can be partial or very limited.
- Even if your diagram covers all your costs, the co-pay that you would be required to make contributions can also be greater than the whole price of BetterHelp.
- In many cases, earlier than you can get reimbursed via your insurance plan company, your therapist would have to diagnose you with a intellectual disease or issue. This analysis would be despatched to the insurance plan organization and recorded in your clinical file. In some instances the therapist would additionally have to grant extra scientific data to the insurance plan company, such as remedy plans, summaries or copies of the complete record.
Please notice that BetterHelp affords very low-cost pricing picks which are commonly related with the co-pays of most insurance plan plans.
Can I be reimbursed by way of my insurance?
Neither BetterHelp nor Therapists on the BetterHelp Platform post claims to Medicare, Medicaid or fitness insurers. Services presented the usage of this website are typically now not blanketed via fitness insurance, Medicare or Medicaid.
Coverage and advantages for usual remedy and remedy offerings exchange from one fitness insurance plan organization to any other and from graph to plan, however typically the following policies apply:
With many fitness insurance plan plans, insurance can be partial or very limited.
Even if your design covers all your costs, the co-pay that you would be required to make a contribution may additionally be greater than the whole value of BetterHelp.
In many cases, earlier than you can get reimbursed with the aid of your insurance plan company, your therapist would have to diagnose you with a intellectual ailment or issue. This prognosis would be despatched to the insurance plan business enterprise and recorded in your clinical file. In some instances the therapist would additionally have to grant extra medical statistics to the insurance company, such as remedy plans, summaries or copies of the complete record.
Please observe that BetterHelp affords very low-priced pricing preferences which are normally same with the co-pays of most insurance plan plans.
The provider is furnished by means of impartial vendors who work without delay with you. These companies are now not personnel of BetterHelp and the website online does not oversee them professionally. Our mission is to build, maintain, and aid a platform that lets customers and therapists talk effectively, and to facilitate this channel so they can get the most out of their interaction.
What is the function of BetterHelp.com?
The carrier is furnished via impartial vendors who work at once with you. These vendors are no longer personnel of BetterHelp and the web site would not oversee them professionally. Our mission is to build, maintain, and assist a platform that lets customers and therapists speak effectively, and to facilitate this channel so they can get the most out of their interaction.
There are many research that affirm the effectiveness of the on line medium for making lifestyles changes. For example, a find out about posted through JMIR Publications and carried out by means of researchers from University of Berkeley, UCSF, and the SF General Hospital, concluded that “users of BetterHelp skilled notably decreased melancholy symptom severity after attractive with the platform.” You can study the full learn about here.
Our self assurance in the platform comes especially from the feedback and testimonials we get hold of from users. Every day we are excited to hear from extra human beings about the way this provider helped them make a exceptional exchange in their lives.
How can I be positive that this is an high quality structure of therapy?
There are many studies that affirm the effectiveness of the on-line medium for making existence changes. For example, a learn about posted via JMIR Publications and performed with the aid of researchers from University of Berkeley, UCSF, and the SF General Hospital, concluded that “users of BetterHelp skilled substantially decreased despair symptom severity after attractive with the platform.” You can study the full learn about here.
Our self belief in the platform comes mainly from the comments and testimonials we obtain from users. Every day we are excited to hear from extra human beings about the way this provider helped them make a amazing alternate in their lives.
All therapists are registered with their respective agencies after efficaciously finishing the fundamental education, exams, training, practice, and ongoing supervision necessities as required by using the organization.
Generally, the therapist will hold what you inform them confidential, however there are confined exceptions. For example, if you threaten grave damage to your self or to an identifiable sufferer the therapist may also be required to record this records to applicable authorities. Therapists can additionally be issue to ongoing expert supervision, as required with the aid of their organization. Before beginning therapy, please talk about with your therapist their tasks to confidentiality if you have any issues or questions.
For extra records about how BetterHelp protects your therapist interactions, please evaluation our Privacy Policy.
Will my therapist deal with what I say as confidential?
All therapists are registered with their respective corporations after effectively finishing the crucial education, exams, training, practice, and ongoing supervision necessities as required by using the organization.
Generally, the therapist will preserve what you inform them confidential, however there are restrained exceptions. For example, if you threaten grave damage to your self or to an identifiable sufferer the therapist may additionally be required to record this records to applicable authorities. Therapists can additionally be problem to ongoing expert supervision, as required with the aid of their organization. Before beginning therapy, please talk about with your therapist their responsibilities to confidentiality if you have any issues or questions.
For greater data about how BetterHelp protects your therapist interactions, please assessment our Privacy Policy.
To examine greater about how therapists deal with your exclusive information, please see Will my therapist deal with what I say as confidential?.
The facts that you share is additionally covered by way of records privateness laws, for extra data see our Privacy Policy. Here are some matters that may be useful to know:
- We have constructed cutting-edge technology, operations, and infrastructure with the intention of defending your privateness and safeguarding the data you provide
- You can continually pick the “Remove Message” button to eliminate messages that you’ve sent to your therapist.
- All the messages between you and your therapist are secured and encrypted via banking-grade 256-bit encryption.
- Our servers are allotted throughout a couple of Tier 4- AWS Data Centers for top of the line protection and protection.
- Our Platform is HITRUST Risk-based, 2-year (r2) Certified.
- Our looking encryption gadget (SSL) follows contemporary nice practices.
- Our databases are encrypted and scrambled so they if truth be told emerge as vain in the not likely tournament that they are stolen or compromised.
- We do not work with any insurance plan organizations so nothing wishes to be shared, said or filed with them.
If you desire for any of your statistics or archives to be launched to a 0.33 party, please let your therapist be aware of so that they can facilitate the release.
How is my privateness and protection protected?
To examine extra about how therapists deal with your exclusive information, please see Will my therapist deal with what I say as confidential?.
The data that you share is additionally covered by means of facts privateness laws, for greater data see our Privacy Policy. Here are some matters that would possibly be useful to know:
We have constructed today’s technology, operations, and infrastructure with the aim of defending your privateness and safeguarding the statistics you provide
You can usually pick the “Remove Message” button to get rid of messages that you’ve despatched to your therapist.
All the messages between you and your therapist are secured and encrypted via banking-grade 256-bit encryption.
Our servers are disbursed throughout more than one Tier 4- AWS Data Centers for most advantageous safety and protection.
Our Platform is HITRUST Risk-based, 2-year (r2) Certified.
Our looking encryption machine (SSL) follows modern-day excellent practices.
Our databases are encrypted and scrambled so they actually turn out to be vain in the not likely tournament that they are stolen or compromised.
We do not work with any insurance plan businesses so nothing wants to be shared, stated or filed with them.
If you desire for any of your data or information to be launched to a 1/3 party, please let your therapist be aware of so that they can facilitate the release.
When you signal up we do no longer ask you for your full identify or contact data however instead a “nickname” created via you that will be used to pick out you in the system. When you figure out to begin the remedy process, we will ask you for your contact statistics for emergency situations, such as if your therapist believes that you or anybody else may be in danger. Your therapist may also additionally request extra records about you when it is required by using their licensing board guidelines. All of this records is included by using the confidentiality necessities of the therapist’s board and licensure, comparable to in-office therapy.
For extra facts about how BetterHelp helps guard your privacy, please evaluation our Privacy Policy.
Can I remain anonymous?
When you signal up we do now not ask you for your full identify or contact records however alternatively a “nickname” created by using you that will be used to become aware of you in the system. When you determine to begin the remedy process, we will ask you for your contact records for emergency situations, such as if your therapist believes that you or anybody else would possibly be in danger. Your therapist may additionally additionally request extra facts about you when it is required by way of their licensing board guidelines. All of this records is included with the aid of the confidentiality necessities of the therapist’s board and licensure, comparable to in-office therapy.
For extra records about how BetterHelp helps defend your privacy, please evaluation our Privacy Policy.
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How can I get commenced with BetterHelp?
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I”m a registered therapist. How can I supply offerings the use of BetterHelp?
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