Lighter USA used to be situated on the imaginative and prescient of bringing superior-quality Zippo lighters, electric powered lighters, torch lighters, cigar cutters, vapes, herb grinders, dab rigs, dry herb vaporizers, wax vaporizers, computing device vaporizers, vape starter kits, disposable vapes, and different smoking add-ons to the U.S. and international market.

GovX ID Military Discount

To exhibit our perception we have partnered with GovX to provide a 15% gratitude cut price for our Military, Military Families, First Responders, Government Employees, and closing however now not least our Teachers. Please share this with human beings in these fields.

This provide is eligible for:

Current & former U.S. military
Military spouses & dependents
First responders which include regulation enforcement, fire, and EMS
Federal, state, and nearby authorities employees
Teachers (K-12 and University teachers/staff)

How it works:

Click the button to declare your cut price and you will be requested to confirm your affiliation with GovX ID. Verification is real-time and secure. If you already have a GovX ID account, simply log in!
After you verify, you will get hold of a single-use cut price code to observe at checkout. Be certain to replica your code.
For future purchases, surely log in with your GovX ID to free up a new cut price code.
There is a restrict of one cut price code per day.

Frequently Asked Questions
Order Info
What price techniques do you accept?

We receive all main deposit playing cards (Visa, Mastercard, American Express, and Discover) and Lighter USA Gift Cards. We currently allowed Crypto payment.
Do you take delivery of PayPal?

At this time, PayPal is no longer an option. However, we are continually adapting and making an attempt to make matters handy for our customers, so comprehend that PayPal is some thing that we hope to add to our charge preferences in the future.
Do you rate match?

Since we attempt to be the very fine at pricing and provide free delivery on each product, we do no longer provide rate matching at this time.
What if I want to alternate my order after I’ve positioned it?

If you have now not acquired your Shipping Confirmation e mail yet, then please contact us and we might also be in a position to alternate it for you. If you’ve already obtained your Shipping Confirmation email, that capability that your order has already been shipped out and we can’t trade your order.
I positioned my order however haven’t obtained any emails yet. What’s going on?

After you’ve positioned your order with us, you will get hold of two emails from us:

An Order Confirmation electronic mail will be despatched quickly after your order has been placed.
A Shipping Confirmation e-mail will be despatched through the cease of the commercial enterprise day (if you ordered earlier than 4pm on a commercial enterprise day) or by way of the give up of the subsequent commercial enterprise day (if you ordered after 4pm or on a weekend or holiday).
If you are lacking those emails, first take a look at to see if they went to your Spam folder. To make positive that you’re getting all of your emails from us, please add email@lighterusa.com to your tackle book. If you have now not acquired these emails from us, please contact us!

My transaction used to be declined however my savings card was once charged. Why?

Our savings card service provider (as with most others), makes use of a ‘Capture and Authorize’ system, which first exams to make certain the dollars are reachable and then places these dollars in a “pending” kingdom till the billing tackle verification system is completed. If there are any problems with the billing address, the transaction will be declined, however the cash may additionally continue to be in that pending country for 1-2 enterprise days. We do now not have get entry to to these money at any factor and this is now not a everlasting charge. If the cash are no longer launched and returned in your account inside 7 commercial enterprise days, please contact us so that we can endorse you further.

If your card is declined due to the fact the billing tackle entered at checkout does no longer in shape what is on file at your card issuing financial institution and would like to reorder with us, please make certain that the billing tackle that you are coming into at checkout fits what the financial institution has on file. This may additionally imply contacting your financial institution to confirm the information.

The most frequent purpose for a decline is a “Billing Address Mismatch”. If this is the error message that you received, please reflect onconsideration on the following:

Did you these days move?
Are you away at college?
Is your billing tackle nonetheless listed as a dad or mum or household member’s residence?

Shipping
Do you provide free shipping?

Yes! We provide free transport on all items, apart any product that has to due with nicotine, which are e-cigs, nicotine pods, disposables, and e-juice. For these items, we ought to cost a $9.95 transport price that requires an grownup signature due to the new legal guidelines and regulations.
I want my order as quickly as possible. What transport strategies do you offer, how tons do they cost, and how lengthy will it take for my order to get to me?

All of our objects ship free the use of Standard First Class and, if you order earlier than 4pm Eastern Time Monday thru Friday, then your order will be shipped out that equal day. UPS delivery will want to positioned earlier than 2pm Eastern Time to make sure subsequent day delivery. If you want to get your order delivered greater quickly, take a seem at our chart beneath for extra delivery and shipping options:
Shipping Method Delivery Time Price
Standard Free Shipping 1-5 Business Days Free! Woo hoo!
Priority Mail † 1-3 Business Days $4.95
Priority Express †† 1-2 Business Days $20.95
UPS Next Day Air 1 Business Day Calculated at Checkout
UPS Ground 1-5 Business Days $9.95

† Some orders may also be shipped UPS as a substitute than USPS. If it impacts your transport time, then we will notify you.
†† Priority Express is Overnight to most U.S. Locations. NOT ALL. It may additionally take the full two days.
Can you ship internationally?

Yes, we now provide global transport on most of our products. We are unable to ship nicotine outdoor the US.
I want my order shipped to Canada. What transport techniques do you offer, how a lot do they cost, and how lengthy will it take for my order to get to me?

All of our worldwide orders ship the usage of USPS International First Class. If you order earlier than 4pm Eastern Time Monday via Friday, then your order will be shipped out that identical day. If you want to get your order delivered greater quickly, take a appear at our chart under for extra transport and shipping options:
Shipping Method Delivery Time Price
Standard International 7-5 Business Days $9.95
International Priority 6-10 Business Days $21.95
International Priority Express 3-5 Business Days $34.95
How quickly will my order be shipped after I region it?

All orders positioned by way of 4pm Eastern Time Monday via Friday will be shipped out from our facility that identical day! If your order is positioned after 4pm or on a weekend or holiday, then we will ship it on the subsequent commercial enterprise day. If the order consists of merchandise shipped from separate facility they will now not be shipped collectively and there will be a quick 1-2 day extend on merchandise no longer delivery from the Main facility.
Are there any days that Lighter USA does now not ship out orders?

It’s rare, however if your order was once now not shipped out it may want to be due to the fact an object that you ordered is out of stock. If this is the case, then we will contact you and let you know!

Packages do now not ship from our delivery facility on the following days:

Weekends
New Year’s Day/Eve
Memorial Day
4th of July
Labor Day
Thanksgiving Day
Christmas/Eve

Will I want to signal for my bundle when it arrives?

Some gadgets require a signature for delivery. To take a look at if this applies to your order, please observe the Tracking hyperlink in your Shipping Confirmation e mail and it will point out if a signature is required at the time of delivery. ALL NICOTINE ITEMS REQUIRE A SIGNATURE.
Can I trade the tackle on my order?

If it hasn’t been shipped out yet, sure! Please contact us as shortly as possible. Otherwise, likely not. If the alternative is available, it will be on the USPS monitoring web page for your order. Once that updates, click on “Delivery Instructions”, to see if you can alter the transport address. It’s very necessary to make certain that you are getting into the right tackle for delivery when you are checking out! If the tackle utilized is mistaken Lighter USA is now not accountable for the package deal and will now not supply any shape of reimbursement, additionally if an order is going to an invalid address, (non existent) as soon as it receives marked “Returned to Sender” on the USPS monitoring page, let us know, and we can reship your order or refund you. If it is going to any person else’s address, and you are unable to alternate the address, your choices are extra limited. You can strive contacting the USPS(800-275-8777) to get the tackle changed, or contact the character at that tackle to see if you can achieve your package. Otherwise, you might also want to file a chargeback with your deposit card provider as we will now not be capable to refund you if an order has been marked delivered.
I want this to be mailed in a discreet package, can you do that?

Yes, absolutely! All of our packaging is discreet! We use both a simple white padded envelope, brown box, or U.S. Postal Service issued packaging. Your bundle will arrive searching simply like any different mail in your mailbox.
The monitoring suggests my bundle used to be undeliverable. What must I do?

Please contact us so that we can confirm the tackle and get the object shipped lower back out to you as quickly as possible.
I solely obtained phase of my order, the place is the relaxation of it?

Some gadgets from our internet site ship from a separate transport facility. If your order is being shipped in two separate shipments, you will get hold of two separate Shipping Confirmation emails detailing what gadgets are in every cargo and what your Tracking Number is for every shipment.
The monitoring indicates that my bundle used to be delivered, however I nevertheless don’t have it. What need to I do?

Occasionally orders are marked Delivered however do no longer get dropped off till a later date, so it’s feasible that your package deal will be delivered protected and sound the subsequent commercial enterprise day of your order being marked as Delivered.

Sometimes orders get marked Delivered however are delivered to the incorrect address. Please test with any instantaneous neighbors to see if a mistake used to be made. Our delivery labels are very clear and we print precisely what you enter at checkout, however, absolutely everyone makes errors and every so often matters get dropped off at the incorrect location. Asking your mail service at once can additionally be very helpful.